Security clearances and mental health—Part 2: Q21 on SF86

This is the second and final article in HPRC’s series about misunderstandings often connected to the relationship between mental health and security clearances. Keep in mind that the trustworthiness, dependability, reliability, and good judgment of an individual matter more than the simple act of seeking care for mental health issues.

Another common myth is that you may not be granted clearance by answering affirmatively to question 21 on the SF86. In fact, answering, “yes” to question 21 on the SF86 will not automatically disqualify you from gaining or retaining an active clearance.

Question 21 on the SF86

There also is a commonly held belief that an affirmative answer to question 21 (Q21) on the SF86 puts you at risk of losing your clearance. Q21 asks, “In the last 7 years, have you consulted with a healthcare professional regarding an emotional or mental health condition or were you hospitalized for such a condition?” Obtaining any type of mental health or psychological care, court-ordered or not, should result in a “yes” answer to this question except if the psychological health counseling was strictly for:

●      Grief, marital, or family concerns not related to violence by you

●      Adjustments from service in a military combat zone

●      Being a victim of sexual assault

Every application for a clearance is reviewed individually, and your response to each question will be taken within the overall context of your personal and professional history. Perhaps you can demonstrate that your diagnosis was mitigated by the mental health treatment you received. This shows good judgment, execution of strategies for improvement, and a better health outcome because of the steps you took. Any adjudication process considers a psychological diagnosis to assess the extent to which the diagnosed condition impairs the applicant’s judgment. There are some profoundly rare instances where operational and security judgment is clearly impaired due to psychological struggles, such as when a person is hallucinating or markedly disconnected from reality.

It’s critical to be honest in your response to Q21. If you respond, “no” to Q21, but interviews conducted through the clearance process suggest otherwise, further inquiry will ensue.

If you respond, “yes” to Q21, an investigator will contact the mental health professional you worked with and assess his or her level of concern with your mental health status. If the professional reports no concern for a defect in your judgment as it relates to maintaining the security of sensitive information, the inquiry into Q21 will end, and the investigator will proceed to review the rest of your application.

The biggest risk you could possibly face in answering, “yes” to Q21 is if your mental health professional reports continued concern about your mental health status, stability, and judgment. Perhaps you discontinued sessions against medical advice or without consulting the professional you worked with. Then the adjudicators might ask you to complete a psychiatric evaluation because they want to make a good judgment call on your abilities to maintain national security secrets. Psychiatric evaluation is rarely requested, but asking an applicant to complete one gives them the information needed to make their decisions.

Truth matters

Lying in response to Q21 or other questions displays bad judgment. It also can reflect on your trustworthiness, dependability, and reliability—factors that definitely do impact your clearance status. “Honesty is the best policy” when responding to Q21. You will have a chance to clarify if you answer, “yes,” but if you lie and get caught, you’re at greater risk of damaging your clearance status.

Debrief/Bottom line

In November of 2016, then Director of National Intelligence, James Clapper, issued revised instructions for completing Q21 on the SF86 form. The changes shift focus from the act of help seeking to “whether an individual has a condition that may affect his or her eligibility for access to classified information (security clearance) or for eligibility to hold a sensitive position.” While these changes haven’t yet been implemented, it’s a step toward reducing the stigma associated with seeking help for behavioral health. And if you haven’t seen it yet, make sure to read part 1 about how good judgment positively affects your clearance status.


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References

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Defense Human Resources Activity. Welcome to PERSEREC. Retrieved from http://www.dhra.mil/perserec/

U.S. Army Personnel Security. Information on Question 21. Retrieved from http://www.dami.army.pentagon.mil/site/PerSec/Q21.aspx

Under Secretary of Defense for Personnel and Readiness. (2014). Seeking Help is a Sign of Strength: Campaign Plan for Promoting Awareness of the Benefits of Help-seeking and Understanding. Question 21 of Standard Form 86. Retrieved from http://www.dspo.mil/Portals/113/Documents/SF-86-Campaign-Plan-OCT-2014.pdf.

United States Office of Personnel Management, & Director of National Intelligence. (2013). Revised Instructions for Completing Question 21, Standard Form 86, "Questionnaire for National Security Positions".  Washington, DC. Retrieved from https://nbib.opm.gov/hr-security-personnel/federal-investigations-notices/2013/fin-13-02.pdf.